Learn how to use KSEB online services for bill payment, complaint registration, and connection requests in 2025. Quick, secure, and convenient.
Table of Contents
- Introduction
- What is KSEB?
- KSEB Online Services Overview
- How to Register on KSEB Portal
- How to Check and Pay KSEB Bill Online
- KSEB Mobile App Features
- How to Register Complaints Online
- Apply for New Electricity Connection
- FAQs
- Sources
- Read More (Internal Links)
1. Introduction
With digital India growing stronger, KSEB online services now allow users to manage their electricity needs without visiting physical offices. Whether you’re checking your bill, paying online, or applying for a new connection, KSEB’s digital interface is designed to be user-friendly and efficient.
2. What is KSEB?
Kerala State Electricity Board (KSEB) is the primary electricity provider in Kerala. It manages power distribution, billing, and maintenance services for millions of users across the state.
3. KSEB Online Services Overview
- Bill Payment
- Bill Download
- Complaint Registration
- New Connection Application
- Load Change Request
- Outage Updates
All of these are available through the official KSEB portal or the KSEB Mobile App (available on Google Play & App Store).
4. How to Register on KSEB Portal
- Visit https://wss.kseb.in
- Click on “Sign Up”
- Enter your Consumer Number, mobile number, and email ID
- Set a password and submit
- Verify OTP received on your phone
5. How to Check and Pay KSEB Bill Online
- Log in to your KSEB account
- Click on “View Bill”
- Click “Pay Now” and choose UPI, Net Banking, or Debit/Credit card
- Download receipt for records
You can also pay via third-party platforms like PhonePe, Google Pay, or Paytm.
6. KSEB Mobile App Features
- Instant bill check and payment
- Complaint tracking
- Outage alerts
- Service history
- New service requests
7. How to Register Complaints Online
- Log in to your KSEB account or mobile app
- Go to “Complaints” section
- Select complaint type (Billing, Power Outage, etc.)
- Submit with remarks or images
- Track complaint status in real-time
8. Apply for New Electricity Connection
- Register and log in
- Click on “New Connection”
- Upload required documents (ID proof, address proof, property ownership)
- Pay initial fees
- Track application status online
9. FAQs
Can I pay my KSEB bill without logging in?
Yes, visit Quick Pay and enter your Consumer Number.
How do I get my KSEB Consumer Number?
It’s printed on your electricity bill or you can retrieve it via the app.
What is the customer care number for KSEB?
Call 1912 or 0471-2555544
Can I use e-wallets like PhonePe?
Yes, KSEB accepts UPI, Paytm, PhonePe, and Google Pay.
Is the KSEB mobile app free?
Yes, it’s free to download and use.
10. Sources
11. Read More
Tags: KSEB online, KSEB bill payment, Kerala electricity, pay electricity bill Kerala, KSEB mobile app, KSEB quick pay, electricity board Kerala, Net Zero India